Shipping policy
Processing Time
All orders require approximately 5-7 business days for processing before shipment. This processing time allows us to carefully prepare your functional prints, props, lab organization equipment, and Tech products to ensure quality.
Shipping Methods & Delivery Times
We ship using the carrier method you select during checkout. All delivery timeframes are approximate and begin after the processing period.
- Domestic Shipping (United States): Typically 3-5 business days after processing, depending on selected shipping method
- International Shipping: Approximately 10-21 business days after processing (varies by destination and selected shipping method)
Free Shipping
Free USPS shipping is available on all domestic orders of $50 or more. Please note that:
- The free shipping offer cannot be combined with other discounts or promotional codes
- Free shipping applies to standard shipping only
- Alaska, Hawaii, and US territories may have different shipping rates
Shipping Rates
For orders under $50, shipping costs are calculated at checkout based on your selected shipping method, the weight of your items, and your location. You can review all shipping costs before completing your purchase.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. You can also track your order through your account on hurstproductlab.com.
International Orders
Please note that international customers are responsible for any customs fees, taxes, or duties that may apply when the package enters your country. These fees are not included in our shipping costs and are collected by your local customs authority.
Address Information
Please ensure your shipping address is correct at checkout. We cannot be responsible for packages delivered to incorrect addresses provided by customers.
Shipping Delays
Occasional delays may occur due to postal service issues, customs processing, or severe weather. While we strive to meet estimated delivery timeframes, all shipping times are approximate and not guaranteed.
Contact Us
If you have questions about your shipment or need to make changes to your shipping address before your order ships, please contact us as soon as possible.